Most frequent questions and answers
What countries do you ship to?
Absolutely, we can ship all over the world.
The United States, Canada is our main customer, besides of these country, we have the customers from the United Kingdom,Australia, Austria, Norway, France, Germany, Saudi Arabia, Russia, Ukraine, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Spain, Japan, Finland, Ireland, Brazil, Mexico, Portugal, Thailand, Sweden, etc.
WHEN WILL MY ORDER BE SHIPPED?
We usually process and ship orders within 1-3 business days. During peak season or over holidays, processing times may be longer.
WHEN WILL MY ORDER BE DELIVERED?
Shipping charges are $6.99 for orders up to $49.95 . Orders over $49.95 have free Shipping. Charges will be displayed at checkout.
UK 7-14 Business Days
EU 12-18 Business Days
US 7-14 Business Days
South America 10-15 Business Days estimate
Asia 10-15 Business Days estimate
Australia & New Zealand 10-15 Business Days estimate
We also provide Priority Insured Shipping method, Include Tracking number and Insurance for if your product is lost / damaged. The shipping charges are $8.99. the shipping times around 7-10 Business Days.
Delivery delays can occasionally occur.
*We do not guarantee shipping times. Please consult the corresponding logistics company for the specific time limit.
CAN I SHIP TO AN ADDRESS THAT IS DIFFERENT FROM MY BILLING ADDRESS?
Absolutely! you’re able to enter separate shipping addresses and save addresses that you may want to ship to in the future.
WHAT IF I’D LIKE TO CHANGE MY ORDER AFTER IT’S PLACED?
We apologize, we cannot make changes, adjustments, or cancellations to an order after it has been submitted 30 mins. We may still be able to help, though! Just give us a mail at firstname.lastname@example.org
HOW DO I RETURN OR EXCHANGE MY ORDER?
Knight Gift accpet 30 day return policy. No restock fees! More info check our Returns & Refund Policy
What payment methods are available?
We accept payment by PayPal. If you don’t have a PayPal account, you can click the “Pay with Debit or Credit Card” button, and you’ll be redirected to a secure page to complete your payment via PayPal without creating an account.